Terms for Ely

Welcome to Ely Vehicle Hire Services. These Terms of Service (Terms) govern your use of our website carhireely.co.uk and our vehicle rental services. By using our services you agree to comply with these Terms.

1. Rental Agreement (Ely)

All vehicle rentals through Ely are governed by a detailed Rental Agreement issued with the booking confirmation or at vehicle collection. This agreement sets out the applicable terms, conditions, insurance information, charges, and your responsibilities for that specific rental. If there is any conflict between these Terms and the Rental Agreement, the Rental Agreement will apply.

2. Ely Eligibility

To rent a vehicle from Ely, you must:

  • Be at least 21 years old (age limits may vary by vehicle type; additional charges may apply for drivers under 25). Hold a valid, full driving licence appropriate to the vehicle category, held for the minimum period stated in the Rental Agreement. Provide valid identification and proof of address or other documentation requested in the Rental Agreement.

3. Reservations and Fees

  • Bookings can be made through our website, by phone, or in person at our Ely location. A booking deposit may be required to secure your reservation. Full payment and security deposit are typically due at vehicle collection. All prices are in British Pounds (£) and include VAT where applicable. ...

4. Ely Vehicle Collection and Return

  • At collection, you must inspect the vehicle thoroughly and report any existing damage to Ely immediately. A vehicle condition report will be completed and signed. Return the vehicle in the same condition as collected, allowing for normal wear and tear. Any new damage will be assessed by Ely and charges applied to your account.

5. Coverage and Liability

  • Basic third-party insurance is included with all Ely rentals. Full coverage details and excess amounts are set out in the Rental Agreement. Optional additional insurance may be available to lower your financial exposure. Please read these options and the related terms carefully. You are responsible for damage or loss up to the excess amount specified in the Rental Agreement.

6. Cancellation and Modifications

Cancellation and amendment policies at Ely vary by booking type and notice period. Refer to your Ely booking confirmation or Rental Agreement for specific details. Late cancellations or no-shows may incur fees.

7. Ely Prohibitions

You must not use the Ely vehicle for:

  • Use of the vehicle for any unlawful activity. Engaging in racing, rally events, off-road use, or other high-risk activities. Transporting hazardous or regulated substances. Subletting the vehicle to third parties or permitting drivers not authorized by Ely. Operating the vehicle while impaired by alcohol or drugs. Using the vehicle for tasks or loads it was not designed to carry.

Violating restrictions may result in immediate Ely rental termination and additional charges.

8. Limitation of Liability for Ely

To the maximum extent permitted by English and Welsh law, Ely will not be liable for indirect, incidental, special or consequential damages, or for loss of profits, data or business, arising from your use of our services. Our total liability for any claim arising out of or in connection with the services will not exceed the total fees you paid to Ely for those services in the 12 months preceding the claim.

9. Governing Law (Ely)

These Terms apply to Ely and are governed by English and Welsh law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Ely Terms

Ely may modify these Terms at any time. Modifications become effective immediately upon posting on Ely's website. Your continued use of Ely's services constitutes acceptance of the updated Terms.

11. Ely Support

For questions about these Terms, please contact Ely:

Ely Vehicle Hire Services
Market Street, Ely CB7 4AA, United Kingdom
Mobile:: 017 3378 5056
Ely Email:: Your Dependable Choice for Ely Rentals